Contact Us

Spin Station prides itself on giving first class customer service and support and we are here to assist you in any way that we can. If you have any question please don’t hesitate to contact us:

LIVE CHAT

Livechat support

Support Hours are 24/7, 7 days a week


EMAIL
Support Email: support@spinstation.com



FREQUENTLY ASKED QUESTIONS
Q: I have bonus money in my account, but when I try and play a game it says I have insufficient funds? 

A: Bonus money can only be used in certain games, which are Slots and Scratch cards.



Q. Why is my withdrawal still pending? 

A: Once you have made a withdrawal request, it takes up to 48 hours for the withdrawal to be accepted. During this time, you can reverse this withdrawal.



Q. I forgot my password? 

A: When you click on Login, you will see a link that pops up saying 'Forgotten Password'. Please click on this and follow the instructions.
 

Q. Not yet verified your account?
What to send
1. A valid Photo ID - this can be ONE of the following: A Passport, Driver's Licence or National ID card.
2. Proof of Address - this can be ONE of the following: Utility Bill, (e.g. water, electricity, council tax), Bank Statement, Solicitor's Letter or any other similar legal document that has been sent to your registered address. Please note that i) The document must show your full address, name and be no more than 3 months old ii) Mobile phone statements cannot be accepted.



GAME RULES
Please Click Here to view all our game rules

Register
Live Chat
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Username
Password
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Quick Sign-up

18+. New Players Only.
First Name
Name may not exceed 30 characters Please enter your first name Name cannot contain special characters
Last Name
Name may not exceed 30 characters Please enter your last name Name cannot contain special characters
Email Address
Please enter your e-mail address E-mail address must be in a valid format e.g. you@domain.com
Birth Date
You must be over 18 years of age to register Please specify a valid date of birth
Please select a valid gender
Username
That username is already taken, please choose another Username may not exceed 20 characters Username must be at least 4 characters Username may not contain spaces or quotation marks
Password
Password may not exceed 64 characters Password must be at least 8 characters Password may not contain spaces or quotation marks

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Address
Address may not exceed 50 characters Please enter the first line of your address Please specify a valid address
Address
City / Town
City may not exceed 30 characters Please enter your city or town Please enter a valid city name
Postcode
Post/Zip code may not exceed 8 characters Please enter your postal/zip code Post/Zip code is in an invalid format
Country
Please select a valid country
Currency
Please specify...
Mobile Number
Phone number may not exceed 15 numbers Phone number must be at least 6 numbers Please enter a valid phone number
You must agree to the terms and conditions to continue
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Congratulations!

Welcome to Spin Station!

We’re thrilled to have you with us!

Oops!

There were some minor errors with your registration

Don't panic!

We could not register your account due to a technical issue

Please contact support at support@spinstation.com and we’ll do our best to get your started.

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